Terms and Conditions of Sale
General Terms and Conditions of Sale (GTC)
1. Purpose
These General Terms and Conditions of Sale govern the sale of products on the SUNOVA website.
By placing an order, the customer unreservedly accepts these conditions.
2. Products
The products offered for sale are described with the greatest possible precision. Photographs are provided for illustrative purposes and may show slight differences from the product delivered.
3. Price
Prices are indicated in euros (€) and include applicable taxes.
SUNOVA reserves the right to modify its prices at any time. The product will be invoiced based on the rate in effect at the time of the order.
4. Payment
Payment is due immediately upon placing the order.
Payments are made using the secure payment methods offered on the site.
5. Delivery
Orders are shipped to the address indicated by the customer when placing the order.
The estimated delivery time is generally between 5 and 10 business days.
SUNOVA cannot be held responsible for delays related to the carrier or exceptional circumstances.
6. Right of Withdrawal
The customer has a period of 14 days from receipt of the order to exercise their right of withdrawal.
To make a return, the product must be returned in its original condition.
7. Refund
After receipt and verification of the returned product, the refund will be made within a reasonable time using the same payment method used during the purchase.
8. Liability
SUNOVA cannot be held responsible for indirect damages resulting from the use of the products sold.
9. Data Protection
The information collected during the order is used solely for the purpose of order processing and customer relations.
10. Contact
For any questions regarding an order or these conditions:
Email: kianistore92@gmail.com
Last updated: June 2026.